SAP AG has entered into an agreement with Waste Management, Inc. to transform Waste Management's customer and revenue management needs by transitioning its software solution environment to mySAP Business Suite.
Waste Management becomes SAP's flagship U.S.-based waste and recycling customer, joining more than 50 waste and recycling customers throughout the world.
The SAP Safe Passage program will enable Waste Management to focus on streamlining its customer care and billing functions to increase revenue, improve customer satisfaction and enhance its competitiveness. Waste 
Management plans to use SAP® solutions for container management, waste logistics and on-board computing to achieve operational excellence and to allow employees to focus on their most strategic issues. Waste Management has also selected SAP Managed Services to host the implementation of its mySAP Business Suite solution.
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