Recycler turns to Sennebogen for reliable support and service

John Korey knows right where his recycling yard stands in the machine world. “El Paso is a city of 600,000; but, if you look at where we’re located on a map, we’re somewhat in the middle of nowhere. It’s 750 miles to Dallas and 480 miles to Phoenix, where most folks have service presence. That leaves us out on our own here.”

Korey is regional operations manager for W. Silver Recycling. He recently purchased new Sennebogen 830 M scrap handlers for W. Silver Recycling Inc., which has been operating in west Texas for more than 90 years.

“We were having challenges here with uptime, parts availability and overall support,” Korey says. “Constantino (Lannes, president of Sennebogen LLC, Stanley, North Carolina) gave us his word that any part we may need will be there in 24 hours. Other OEMs just can't meet that."

The 830 M machines work nine-hour-to-10-hour shifts every day, up to six days a week, loading rail cars and gondolas with ferrous scrap destined for steel mills.

Ensuring parts support isn't the only challenge that W. Silver Recycling faces. Korey says, “Our ambient summer air temperatures of 104, 105 degrees are more like 125 on the ground, or 140 where the heat is radiating off metal ... but the Sennebogens just run. We get below freezing here too, so it's a very wide range of ambient temperature. And those machines just perform flawlessly. They don't know whether it's January or July.”

After a year of operation, Korey says he iis pleased with the decision to bring Sennebogen into the W. Silver Recycling fleet. "Their uptime is fabulous, the fuel burn is 50 percent less than the machines they replaced, and they're very intuitive to operate."

Korey says the distinctive green color of Sennebogen scrap handlers is more than a paint color. “Along with their support and functionality, Sennebogen is well-versed enough to make it Tier IV compliant, to be a ‘green’ machine in the true sense. We are a recycling company, and it's important to us to show that we walk the talk.”