Martin Aschenbrenner (standing), head of Sesotec service engineer training, informs his colleagues from all over the world about innovations in sorting systems.
Sesotec (formerly S+S) of Germany held an Advanced Service Training workshop in September 2015 for service engineers with the company's Sorting Recycling Business Unit at Sesotec's main factory in Schönberg, Germany.
This seminar included the latest information in the field of near infrared technology (NIR) technology and object analysis and in addition focused on subjects like filter settings, color programs and application know-how, the company says.
Participants included service engineers of the subsidiaries Sesotec USA: Mauricio Zarinana and Charles Hancock; Sesotec UK: Mark Tate; Sesotec Asia: Kevin Tam; and Alexander Widenka from Sesotec Germany.
The training was held by Martin Aschenbrenner, Sesotec’s specialist for internal service training and customer training.
Sesotec has been manufacturing sorting machines and systems for the recycling industry for 40 years and its systems are in operation throughout the world. The company offers installation, commissioning, spare parts, inspection, maintenance, service, updates, training, repair work and overhaul.
The company says its service engineers undergo intensive training so that they can provide every customer with exactly the right solution that is most efficient for his individual demands. Such training not only takes place at the main factory in Schönberg, but at all the service locations all over the world.
In addition, Sesotec says, its service engineers provide intensive training for the customer’s operating staff during installation and commissioning of its systems and also throughout the complete life cycle of the sorting systems.
From adaptations to new sorting tasks through to help in case of malfunctions—a service hotline always is available, or a service engineer will be sent as soon as possible, the company says.