Pendl Announces Record Low Defect Rate on Remanufactured Toner Cartridges

Defect rate rivals that of OEMs.

Pendl Companies Inc., Waukesha, Wis., a leading toner cartridge remanufacturer and office supply distributor, has reported a defect rate of less than 1 percent on compatible laser toner cartridges, the lowest figure in the industry on a par with OEM standards. In comparison, typical remanufacturers offer products with a defect rate of 5 percent to 10 percent.

 

“The myth is that compatible toner cartridges won’t be as good as OEM or will void the warranty,” said Gary Pendl, CEO. “We pride ourselves in meeting or beating OEM standards, and only rebuild once to keep reliability high. We guarantee our cartridges will perform equal to or better than an OEM cartridge or we’ll replace the cartridge or refund your money. Our guarantee covers not only your cartridge, but also your printer.”

 

Unlike industry rivals that remanufacture cartridges multiple times, Pendl rebuilds OEM toner cartridges a single time. While rivals reuse the photoconductor drum repeatedly, Pendl remanufacturers with a brand new photoconductor drum each time, replacing all worn parts. Moreover, it fills the cartridge with toner that meets or exceeds OEM specifications, and enforces rigid quality standards including inspecting the product at 15 consecutive checkpoints. All finished cartridges are post-tested and visually inspected.

 

Pendl remanufactures more than 45 different types of OEM-compatible toner cartridges and has certified technicians for all major brands. The company ships both nationwide and internationally with next day delivery available, and completes ongoing testing providing the latest OEM microchip requirements. The company also offers over 8,000 computer and office supply products for one-stop convenience.

 

For more information, call Tiffany at 800-236-2000 ext. 121, e-mail Pendl@Pendl.com or visit www.pendl.com.