Midland-Davis announces promotion, new hire

Moline, Illinois-based recycling and trading firm Midland Davis Corp. has announced a promotion and a new hire in recent personnel moves.

Lily Ramsey has joined its brokerage staff as a junior broker. Working from Starkville, Mississippi, Ramsey will facilitate transactions between buyers and sellers of scrap paper, plastics and postconsumer metal scrap.

She is a recent graduate of Mississippi State University and has begun training led by Paul England, a Midland-Davis senior vice president.

Midland-Davis also has announced the promotion of Susan Petersen to director of customer service. The recycling company calls the promotion a “significant milestone [that] recognizes Petersen’s exceptional contributions, leadership abilities and unwavering dedication to ensuring superior customer experiences.”

In her previous role as customer service manager, Petersen “consistently demonstrated an exceptional commitment to customer satisfaction and played a pivotal role in enhancing our customer service operations,” the company says, noting Peterson has “exceptional communication skills, problem-solving abilities, and passion for delivering outstanding service” that have been “instrumental in fostering long-lasting relationships with our valued customers.”

As the director of customer service, Petersen will oversee a team with duties involving ensuring the delivery of prompt, efficient, and personalized support to customers while aligning with the company's mission and values, according to Midland-Davis.

Midland Davis, a family-owned business, was established in 1892. The company operates a processing plant for scrap paper, plastic and metal in Moline as well as brokerage offices in Moline; St. Louis; Muskogee, Oklahoma; Atlanta; St. Catherines, Ontario,; and now Starkville, Mississippi. The company says it serves recycling companies, paper mills and recovered plastics consumers worldwide.