Microsoft Recognizes Oakleaf with “Customer Excellence” Award

Oakleaf, East Hartford, Conn., a provider of waste logistics and recycling solutions, has been awarded the 2008  Microsoft Dynamics “Customer Excellence” Award in the “Excellence in Evangelism” category. The awards recognize customers who have achieved outstanding success with their Microsoft solutions as well as with Microsoft partners’ solutions.

Oakleaf has been recognized for evangelizing Microsoft business management solutions, as well as for serving as a valuable source of continual feedback to Microsoft—taking the time to engage with other customers or potential customers to share learning, as well as acting as a referral in Microsoft’s Reference Program, according to a press release issued by Oakleaf announcing the award. Oakleaf has acted as a reference site many times for Microsoft partner, Navint Consulting LLC, a consulting and technology solutions firm.

According to Oakleaf, which currently generates $630 million dollars in annual revenues, it leverages Microsoft technology and integration to improve workflow in its organization.

Microsoft technology, including the .NET 2.0 framework, SQL Server 2005, SQL Server Reporting Services, SQL Server Analysis Services, BizTalk 2006, Great Plains Dynamics 10 and SharePoint Portal 2007, were key components in laying the foundation for Oakleaf’s internal system, Acorn. Acorn successfully processes more than 2 million transactions per month and handles tens of thousands of phone calls from customers. According to Oakleaf, Acorn allowed the company to implement a smooth transition of handling the waste management of all 4,000 Wal-Mart locations in a matter of weeks.

“We are extremely pleased that Microsoft has recognized Oakleaf’s efforts in evangelism by awarding us with the Customer Excellence Award,” Jim Barnes, CEO of Oakleaf, says. “Oakleaf’s implantation of Microsoft technologies has enabled us to improve our business performance, as well as increase our level of efficiency. We are proud that we can share the knowledge and success we have found with Microsoft with other potential customers.”

“As a company dedicated to providing superior customer service, Oakleaf is a proven leader when it comes to utilizing the latest in innovative information technologies,” Frank Wilk, senior vice president and CIO of Oakleaf, says. “Oakleaf’s usage of Microsoft integration technologies has enabled us to become better streamlined in our daily operating functions.” 

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Oakleaf will be formally honored in Orlando, Fla., March 12 at the Customer Excellence Awards ceremony held during Convergence 2008, the premier Microsoft Dynamics event.