
The construction equipment division of Liebherr USA says its goal is to strengthen the company’s equipment distribution and customer support across the United States.
The partnership permits the new authorized dealer Lift Truck Service Center to serve as a sales, service, parts and rental provider of Liebherr equipment to various locations in the Arkansas area. The dealership serves a vast array of customers and markets, including contractors, manufacturing facilities, lumber yards, scrap yards and municipalities.
Lift Truck Service Center is a family-owned company that was founded in 1973. In addition to its Little Rock location, the company has facilities in Russellville, Van Buren and Springdale, Arkansas.
Franklin Riggs, Lift Truck Service Center general sales manager, heavy line, says, “Our company has been successful based on our high rate of repeat customer service, this is due to the superior level of customer care we provide when technical issues arise. Whether a machine needs a replacement part or has broken down, our employees take great care in resolving the situation to ensure customer peace of mind.”
Lift Truck has been successful in dealing forklift and construction equipment, and recently found that demands for the Liebherr line of equipment in the Arkansas area needed to be met, Riggs says. “That is where Liebherr comes into play,” he says. “We hope to continue to grow the heavy equipment product line with our great service.”
Peter Mayr, Liebherr USA managing director of the construction equipment division, says, “We are very pleased to have created a partnership with Lift Truck Service Center Inc. and to have the opportunity to expand our dealer network into the Arkansas area. Our customers will benefit from their focus on superior customer service. We look forward to working with Lift Truck Service Center, Inc. and growing the Liebherr brand in this region.”
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