Gannon & Scott expands customer service team

Cranston, Rhode Island-based precious metals refiner Gannon & Scott has announced that Susan Barnatowicz has joined the company’s customer service team.

A former program director and teacher at East Greenwich’s Aim High Academy, Barnatowicz has more than a decade of experience in demanding, multifunctional job roles, according to a news release from Gannon & Scott. Through her work at Aim High, a state-of-the-art facility for youth activities, arts and athletics, she gained the organizational and customer service skills that the company says are crucial for her new role as customer relations representative.

“It’s wonderful to be working at a family-oriented company with a very welcoming atmosphere and hard-working people,” Susan says of Gannon & Scott.

Her strengths in multitasking and time management are key to supporting the company’s clients as well as its sales team. Barnatowicz’s goal is to continually move processes forward and keep things running smoothly, both internally and externally, according to the company.

“We’re so happy to have Susan join us. Her upbeat personality will be the first thing our customers won’t be able to help but notice,” says Joseph Peixoto, CEO of Gannon & Scott. “We’re looking forward to what the future brings with Susan on the team.”

A Rhode Island native, Barnatowicz grew up in Warwick and received a business degree from St. Anselm College in Manchester, New Hampshire. After graduating, she worked at Pitney-Bowes before taking time to raise a family and then joined Aim High Academy in 2003.

Gannon & Scott serves customers across North America, processing, assaying and recovering precious metals from a range of spent materials at its facilities in Phoenix and Cranston.