Switzerland-based International Congress Management (ICM) AG, which produces several recycling conferences annual, says it has adopted a digital platform designed to provide “a faster, smoother and totally unique customer journey.”
The company, which says it has 27 years of experience in bringing together the professional and industrial recycling communities in the automotive, battery and electronics markets, says it also has refreshed its visual identity and launched a redesigned website.
After making the changes, the company states, “The time has come to meet face to face again with our business partners. ICM helps you meet the people you need to meet by bringing together the decision makers and industry experts – all in one place.”
Comments Jeanette Duttlinger, founder and CEO of the firm, “ICM has always put our clients at the center of everything we do, and we always strive to live up to customer expectations. We wanted our new identity and the new generation customer experience to reflect the modern company we are today, and the values we share with our customers: high quality, confidence and passion about bringing people together. It is an important milestone in the evolution of ICM that we are very proud of.”
In 2022, ICM has its automotive recycling conference planned for early July in Basel, Switzerland, and its battery recycling event scheduled for mid-September, in Salzburg, Austria.
ICM says its approach will continue to involve steering committees “of international experts from each ecosystem driving the circular economy forward in its specialized areas.”
Regarding its new logo, ICM says the “strong blue color, the rounded letters and the dots at each end of the identity represent the professionalism of the organization; the way ICM takes care of every detail from beginning to end, the unparalleled customer service the team delivers in an international environment and their passion for their business – bringing people together.”
Regarding registration for future events, says ICM, “nearly all activities can be carried out in a few clicks on the new website, with immediate confirmation of the options chosen.”