Extreme Protocol Solutions launches Chromebook data services

Extreme Protocol Solutions (EPS), a data erasure and computer life cycle services company based in Uxbridge, Massachusetts, has updated its EPS License Server used for network boot erasure on laptops, desktops and servers. The server now supports Chromebook sanitization, diagnostics and automated ChromeOS updating.

The company says the functionality provides various organizations, including corporations, recyclers and information technology asset disposition (ITAD) service providers secure and automated data sanitization capabilities for Chromebook devices.

“We’ve seen a huge shift to Chromebooks at not only the academic level but also as a cost-effective alternative for corporations whose remote workforces require the connectivity and collaboration capabilities that Chromebooks are built for,” says Brent Burkholder, an EPS vice president. “As the market for these devices grows, so will the need to handle their end-of-use case before reuse or resale.”

The automation of the process reduces touches and time spent erasing each device, EPS says. It also allows for automated updating of the current ChromeOS to the latest available without the need for complete reimaging. Once data has been sanitized, a secure, signed certificate of erasure is automatically generated. The same data can be automatically uploaded to any database or enterprise resource planning (ERP) system as digital proof of sanitization.

“Because this is so configurable, the process could range between a minute or two to thirty minutes once developer mode is entered and the solution is launched,” says Roger Gagnon, president of EPS.  

Gagnon says the new service not only erases data but also tests the CPU, memory, battery and storage device to ensure that the device meets all the expectations of its next home.  In addition, EPS now offers integrated R2v3 certificiation-compliant cosmetic grading that provides information needed to weed out damaged systems and it does this with the same licenses used for its network-based erasure solution.

Pricing is dependent on the volume of licenses purchased. The same license can erase a laptop, desktop, server, networking device or Chromebook. Since the new offering uses the same licensing model as these other asset types, no additional investment is required until those licenses run out, says EPS. For new clients, the service cost varies based on the volume of licenses purchased and what capabilities are used.

“All of our solutions and services are designed around the concept of reuse,” Burkholder says. “We strive to provide our customers with every tool possible to keep technology in the hands of users and out of landfills.”