New Way Trucks, among the largest privately held manufacturers of refuse equipment in North America, has announced staffing changes aimed at continuing the company’s growth with an increased focus on customers.
Tim Dvorak recently jas joined the Scranton, Iowa-based refuse equipment manufacturer as parts manager, transitioning from his role as business manager for McLaughlin Family Co.s’ Fast Lane Motor Parts and Fast Lane Auto Care brands. Prior to joining McLaughlin Family Co.s, of which New Way Trucks is a subsidiary, Dvorak served as corporate sales manager for NAPA Genuine Parts Co. for 23 years where he was responsible for states across the Midwest.
“Managing teams to service distributors and customers and making sure orders are filled and shipped in an efficient manner is what I have done for the majority of my career,” Dvorak says. “I have hit the ground running and continue to enjoy this new adventure.”
K-PAC by New Way, a leading manufacturer of self-contained and stationary compactors, as well as commercial and roll-off containers, has added Mike Bills as product manager. Bills’ duties will include developing and implementing a product line business strategy that will build brand awareness, increase sales, improve distribution channels and drive new product development.
Bills is not new to New Way Trucks’ parent company, McLaughlin Family Cos., having joined the New Way Trucks’ side of the business as a sales engineer two years ago.
Prior to joining New Way Trucks, Bills had 15 years of manufacturing. During the past two years, he has familiarized himself with the solid waste industry by working with distributors, vendors, and internal departments in support of New Way’s refuse truck sales efforts.
“I am excited to develop and implement new product strategies and to help expand production and sales of the K-PAC compactor and container product lines,” he says.
In a third staffing move to increase New Way’s focus on customers, Nick Daniel has been promoted to sales operations manager and will be responsible for order processing, sales engineering and transportation. With nearly 15 years of experience at New Way, Daniel is an engineer and product manager for New Way’s rear-end load lineup.
“I look forward to continuing to share my knowledge of our trucks’ features and helping make our products and customers’ experiences exceptional,” he says.
New Way’s focus on the customer is reflected in these staffing changes.
“We have invested heavily in new facilities, new equipment and new technology; however, we must never lose sight of the customer,” says Don Ross, vice president of sales and marketing. “These staff changes are customer-centric with a focus on providing the highest levels of service to the New Way customer. Our company’s most important asset is our people, and they are committed to the customer experience.”