Equipment company's 5-Star Service also includes onsite assistance.
Eriez, based in Erie, Pa., offers the Eriez 5-Star Service Center, located at the company’s recently expanded Wager Road plant in Erie.
Designed to help recyclers keep equipment operating at peak performance and reduce downtime, the service center is fully staffed and equipped to handle customers’ rebuild, repair and re-certification needs, Eriez says.
Eriez also reports that its 5-Star Rebuild Program provides complete testing, diagnostics, tear-down, inspection and updated electronics and assemblies. To ensure complete customer satisfaction, all rebuilt equipment leaves the 5-Star Service Center with an “as new” warranty, Eriez says.
Remanufacturing worn equipment can offer companies savings of thousands of dollars when compared to the costs of new equipment purchases. Typical rebuilt equipment includes vibratory feeders, drum magnet separators, wet drum separators and suspended electromagnets. Eriez utilizes original OEM parts for all jobs.
The Eriez 5-Star Lift Magnet Certification/Refurbishment Program includes certification, refurbishment and magnet exchange. Eriez inspects lift magnets to ensure they remain in compliance with ASME (American Society of Mechanical Engineers) standards. Every magnet repaired by Eriez is returned with a “Certificate of Compliance,” guaranteeing the repairs and load tests of the magnet comply with ASME B30.20 as well as a one year “as new” warranty, the company reports.
Eriez’ Magnet Exchange Program, available on only certain SafeHold models, provides pre-certified, refurbished magnets of the same make and model available from stock. Each exchange magnet includes a one year “as new” warranty.
Eriez says its state-of-the-art 5-Star Service Center is completely equipped to remanufacture even the most complex systems, with the machining, fabricating and welding capabilities necessary to rebuild all Eriez equipment, and with its staff of trained technicians.
Eriez says it also can bring its 5-Star Service to customers’ facilities with available on-site field service. For more information about Eriez 5-Star Service, or to arrange for service, call Eriez’ 24/7 service hotline toll-free at 888-999-ERIEZ (3743) or visit http://service.eriez.com/.