Arcdale, N.C.-based Vecoplan LLC, a leader in size reduction technologies, has promoted Jason Schultz to the position of client support manager and added Greg Shaffer as a senior service technician.
In his new position, Schultz provides troubleshooting service to customers and service technicians in the field via the phone and Internet. He also oversees the organization and scheduling of Vecoplan’s network of certified service personnel throughout North America, ensuring that the right service people are where they need to be, when they need to be, with the right parts, to get all maintenance and service issues handled in a timely and professional manner, Vecoplan says.
Prior to his promotion, Schultz was the plant production supervisor at Vecoplan and before that a senior field service technician with Vecoplan. He holds a welding certification from Orleans Niagara Vocational School in Sanborn, N.Y, and has two decades of experience in the installation and maintenance of large industrial machinery and systems. Prior to joining Vecoplan, Schultz worked as a maintenance mechanic at Duracell, a welder at Thomas Built Buses and a MTM 2 at Tyco Electronics.
“With our continued sales growth, the sheer number of customers, machines and systems that we have in the field has increased dramatically, and so has our need for senior level service support,” says Bill Davison, vice president of operations at Vecoplan. “Jason’s background enables him to hit the ground running, and that’s exactly what we need right now. He brings extensive knowledge and expertise to this department, having been a service technician both in the factory and in the field for 20 years.”
Schaffer’s responsibilities include installation and startup of individual machines and complete systems, as well as maintenance and service on existing machines, systems and control panels in the field. A licensed mechanic and electrician, he brings more than 28 years of technical experience to his new position at Vecoplan, including the last 10 years as owner of Mountain Air Services, an electrical and mechanical services company with customers in the commercial, industrial and residential sectors. Schaffer also worked as a field service technician with Champion Industries and prior to that was a master control electrician/shift supervisor at Instrument Control Services.
Davison says, “We are lucky to find someone with Greg’s background ready to join our service team. His hands-on experience in the field combined with the decision making ability that comes from running your own company make him perfect to meet the needs of our customers.”