“We’re really excited to host this open house,” says Ben Sanders, branch manager, Deutz service center, St. Louis. “It gives our customers and the community a chance to come out, personally meet our highly trained staff and see firsthand the bricks-and-mortar facility that will be supporting them for years to come. We encourage everyone to come out and join us for what’s sure to be a fun event.”
Located at 4282 Shoreline Dr. in Earth City, Missouri, the company says this Deutz service center is the second of its kind in the United States. It opened Jan. 3, 2017. The St. Louis service center currently serves customers across the Midwest, including eastern Missouri, Illinois and northern Indiana.
“Our local Deutz service center has been well-received since opening,” says Sanders. “We’ve received very positive feedback from our customer base. Our service and parts business is steadily growing as more and more customers learn that we are open and our factory-trained staff are available to assist them.”
Deutz service centers provide regularly scheduled maintenance and emergency service of Deutz engines at its location or at customer sites via traveling service technicians and trucks. The centers sell Deutz parts and fluids to customers, dealers and qualified original equipment manufacturers (OEM) dealers with Deutz-powered equipment. Technicians can tackle various service tasks, from oil-and-filter changes to advanced diagnostics to complete engine replacements, says the company.
“We feel having direct factory representation in a central location gives the customer local, direct factory support and representation of Deutz-powered equipment,” adds Sanders. “Being here in St. Louis is helping us ensure outstanding service and support in this region, as well as develop important customer relationships.”
For more than 150 years, Deutz says its engines have supplied customized, cost-effective power to a broad array of machine types and market segments. The company produced its 9 millionth engine in 2015. Deutz Corp. is a subsidiary of Germany-based Deutz AG.