U.S.-based Davis-Standard, a designer and distributor of extrusion technology, has opened a spare parts and service center at the company’s manufacturing plant in Suzhou, China.
Davis-Standard says the center will specialize in high-use maintenance items for customers throughout the region. The expansion is also aligned with the company’s Global Advantage initiative, which was developed to ensure premier customer service and facilitate increased productivity for customers.
The company says the parts center will stock a large inventory of maintenance items and will offer shipment within 24 hours for stock inventory, as well as local language support and acceptance of payments in Chinese currency.
Customers in China may call the Davis-Standard toll-free hotline at 800-820-7477 for assistance with parts and services. Customers outside China can reach the company at +86-21-6440-0468 ext. 108.
Customers can also contact Davis-Standard via email to Nicole.firstname.lastname@example.org. Customers are asked to please provide machine SO number and part number in communications to facilitate processing.